/* ==========================================================================
   CHATBOT ASISTENTE VIRTUAL (ESQUINA INFERIOR DERECHA)
   ========================================================================== */

.chatbot-wrapper {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9990;
  font-family: var(--font-sans);
}

/* Botón flotante circular lanzador */
.chatbot-launcher-btn {
  width: 62px;
  height: 62px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--purple-deep) 0%, var(--purple-sec) 100%);
  border: 2px solid var(--gold-light);
  box-shadow: 0 8px 24px rgba(75, 38, 120, 0.4);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: var(--transition-smooth);
  position: relative;
  animation: goldPulse 3s infinite;
}

.chatbot-launcher-btn:hover {
  transform: scale(1.08) rotate(5deg);
  background: linear-gradient(135deg, var(--purple-sec) 0%, var(--purple-accent) 100%);
  box-shadow: 0 12px 30px rgba(109, 63, 160, 0.5);
}

.chatbot-launcher-icon {
  width: 32px;
  height: 32px;
}

.chatbot-unread-dot {
  position: absolute;
  top: 2px;
  right: 2px;
  width: 14px;
  height: 14px;
  background-color: #E74C3C;
  border: 2px solid #fff;
  border-radius: 50%;
}

/* Ventana emergente del Chat */
.chatbot-dialog-window {
  position: absolute;
  bottom: 78px;
  right: 0;
  width: 380px;
  max-width: calc(100vw - 32px);
  height: 570px;
  max-height: calc(100vh - 120px);
  background: rgba(255, 255, 255, 0.96);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-radius: 24px;
  border: 1px solid var(--glass-border);
  box-shadow: 0 20px 50px rgba(43, 24, 62, 0.25);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(20px) scale(0.95);
  transition: all 0.35s cubic-bezier(0.25, 1, 0.5, 1);
}

.chatbot-dialog-window.open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

/* Header del chat */
.chat-window-header {
  background: linear-gradient(135deg, var(--purple-deep) 0%, var(--purple-sec) 100%);
  color: #fff;
  padding: 1.1rem 1.25rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(228, 199, 122, 0.3);
}

.chat-header-info {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.chat-avatar-circle {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.15);
  border: 1.5px solid var(--gold-light);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 5px;
}

.chat-header-text h4 {
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: 0.5px;
  line-height: 1.2;
}

.chat-header-text span {
  font-size: 0.75rem;
  color: var(--lavender);
}

.chat-close-btn {
  background: none;
  border: none;
  color: #fff;
  font-size: 1.4rem;
  cursor: pointer;
  line-height: 1;
  padding: 0.25rem;
  opacity: 0.85;
  transition: opacity 0.2s ease;
}

.chat-close-btn:hover {
  opacity: 1;
  transform: scale(1.1);
}

/* Cuerpo de mensajes */
.chat-messages-body {
  flex: 1;
  overflow-y: auto;
  padding: 1.25rem;
  display: flex;
  flex-direction: column;
  gap: 0.9rem;
  background-color: #FBF9FD;
}

/* Burbujas */
.chat-msg {
  display: flex;
  flex-direction: column;
  max-width: 86%;
  font-size: 0.88rem;
  line-height: 1.45;
}

.chat-msg.bot {
  align-self: flex-start;
}

.chat-msg.user {
  align-self: flex-end;
}

.chat-bubble {
  padding: 0.85rem 1.1rem;
  border-radius: 18px;
  position: relative;
}

.chat-msg.bot .chat-bubble {
  background: #fff;
  color: var(--text-dark);
  border: 1px solid var(--glass-border);
  border-bottom-left-radius: 4px;
  box-shadow: 0 4px 12px rgba(75, 38, 120, 0.05);
}

.chat-msg.user .chat-bubble {
  background: linear-gradient(135deg, var(--purple-sec) 0%, var(--purple-deep) 100%);
  color: #fff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 4px 14px rgba(75, 38, 120, 0.2);
}

.chat-timestamp {
  font-size: 0.68rem;
  color: var(--text-muted);
  margin-top: 0.25rem;
  padding: 0 0.4rem;
}

/* Opciones / Acciones Rápidas */
.chat-options-group {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-top: 0.5rem;
  width: 100%;
}

.chat-option-pill {
  width: 100%;
  text-align: left;
  background: #fff;
  border: 1.5px solid var(--lilac);
  color: var(--purple-deep);
  padding: 0.65rem 1rem;
  border-radius: 20px;
  font-size: 0.84rem;
  font-weight: 600;
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  transition: var(--transition-smooth);
}

.chat-option-pill:hover {
  background: var(--purple-deep);
  color: #fff;
  border-color: var(--purple-deep);
  transform: translateX(3px);
}

/* Tarjeta de Confirmación de Cita */
.appointment-summary-card {
  background: #fff;
  border: 1.5px solid var(--gold);
  border-radius: 18px;
  padding: 1.1rem;
  box-shadow: 0 8px 20px rgba(200, 155, 60, 0.15);
  margin-top: 0.5rem;
}

.summary-card-header {
  font-family: var(--font-serif);
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--purple-deep);
  border-bottom: 1px solid var(--lavender);
  padding-bottom: 0.4rem;
  margin-bottom: 0.75rem;
}

.summary-detail-row {
  display: flex;
  justify-content: space-between;
  font-size: 0.82rem;
  margin-bottom: 0.35rem;
}

.summary-detail-row span:first-child {
  color: var(--text-muted);
}

.summary-detail-row span:last-child {
  font-weight: 600;
  color: var(--text-dark);
}

.summary-price-row {
  border-top: 1px dashed var(--lilac);
  padding-top: 0.5rem;
  margin-top: 0.5rem;
}

.summary-price-row span:last-child {
  color: var(--purple-sec);
  font-size: 0.95rem;
}

.summary-actions-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.65rem;
  margin-top: 0.9rem;
}

.btn-confirm-appt {
  background: linear-gradient(135deg, var(--gold) 0%, #B88523 100%);
  color: #fff;
  border: none;
  padding: 0.6rem;
  border-radius: 16px;
  font-weight: 700;
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  cursor: pointer;
  transition: var(--transition-smooth);
}

.btn-confirm-appt:hover {
  background: linear-gradient(135deg, #D4A745 0%, var(--gold) 100%);
  transform: translateY(-2px);
  box-shadow: 0 4px 12px rgba(200, 155, 60, 0.4);
}

.btn-change-appt {
  background: #fff;
  color: var(--purple-deep);
  border: 1px solid var(--purple-deep);
  padding: 0.6rem;
  border-radius: 16px;
  font-weight: 600;
  font-size: 0.8rem;
  cursor: pointer;
  transition: var(--transition-smooth);
}

.btn-change-appt:hover {
  background: var(--lavender-soft);
}

/* Grilla de Selección de Franjas Horarias en Chat */
.slots-chat-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0.4rem;
  margin-top: 0.5rem;
}

.slot-chat-pill {
  padding: 0.45rem;
  font-size: 0.78rem;
  text-align: center;
  border-radius: 12px;
  border: 1px solid var(--lavender);
  background: #fff;
  cursor: pointer;
  transition: var(--transition-smooth);
}

.slot-chat-pill.available:hover {
  background: var(--purple-deep);
  color: #fff;
  border-color: var(--purple-deep);
}

.slot-chat-pill.unavailable {
  background: #F0EDF2;
  color: #A39BAA;
  border-color: #E2DEE6;
  cursor: not-allowed;
  text-decoration: line-through;
}

/* Input inferior */
.chat-input-bar {
  padding: 0.85rem 1rem;
  background: #fff;
  border-top: 1px solid var(--glass-border);
  display: flex;
  align-items: center;
  gap: 0.6rem;
}

.chat-input-bar input {
  flex: 1;
  border: 1px solid var(--lavender);
  border-radius: 20px;
  padding: 0.6rem 1rem;
  font-size: 0.85rem;
  background: #FAF8FC;
  color: var(--text-dark);
  outline: none;
  transition: border-color 0.2s;
}

.chat-input-bar input:focus {
  border-color: var(--purple-sec);
  background: #fff;
}

.chat-send-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--purple-deep);
  color: #fff;
  border: none;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: var(--transition-smooth);
}

.chat-send-btn:hover {
  background: var(--purple-sec);
  transform: scale(1.08);
}